- The 30-second rule. Most guest will make a judgment about us during the first 30 seconds after they enter. Let's greet people at the doors with a handshake and a smile. "We're so glad you came!"
- The front door rule. Many people need help to find their classes or a seat in the auditorium. If they find it difficult to locate a class or a seat, they may choose not to return.
- The ten-foot rule. Greet any person with whom you are not familiar who comes within ten feet of you. Make eye contact and be friendly.
- The five-minute rule. Take the first five minutes after services to seek out guests and greet them. Encourage them to return and thank them for coming.
(borrowed)
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